Most artificial grass cleaners are just temporary fixes. They contain harsh chemicals and/or strong perfumes that simply mask the stink on the surface, leaving the real problem, and the smell, to come back as soon as things get damp. Turfy is different. Our powerful probiotic formula (a high-quality blend of beneficial bacteria and enzymes) goes to work to break down the entire mess, permanently removing the source of the stain and the odour for good.

Yes, absolutely! Our formula is completely non-toxic and effective, so you can use it with total peace of mind. It’s designed to be safe for your kids to play on and for your pets to roll around on right after it’s been applied and dried.

Turfy is specifically designed and tested to work on artificial grass. While the formula is safe, we don't recommend using it on other surfaces like natural grass or indoor carpets, as it's optimised for the unique drainage and base layer of turf.

Our kits are designed to match your space. The Starter Pro kit, which comes with a massive 10L concentrate, will make enough solution to clean a very large area multiple times over. A little powder goes a long way!

Yes, for best results, our formula is designed to be applied with a hose sprayer. This ensures the solution fully saturates the turf and penetrates down to the base layer where the worst odours hide. You can also use a watering can but it won't be as effective.

Yes, after the formula has had time to do its work and air-dry and do its work, we recommend a quick rinse with a hose to wash away any remaining residue. Your turf will then be ready for play.

For maximum effectiveness, we recommend applying Turfy in the evening or on a cloudy day. This prevents the solution from drying out too quickly and gives our probiotics more time to  break down the source of the smell.

🤔 The truth is, there's no set schedule. How often you need to apply Turfy depends on a few things:

• Your climate: Hot, humid weather can make odours worse, so you might need to treat more often in the summer.
• Turf traffic: If you have multiple pets or a large one, you'll need to apply it more frequently than a family with just one small pet.
• Your turf: The quality of your artificial grass can also affect how often you need to clean it.

👃 The easiest way to know for sure if it’s time for a clean is with a simple sniff test! If it’s starting to smell, it’s time to spray.

It's important to remember that just hosing down your turf isn't enough. Water alone won't break down the non-soluble uric acid crystals that cause the bad smells to linger and return. Only a powerful probiotic formula like Turfy is designed to eliminate these crystals for good.

It’s easy! Just add warm water to your Turfy bottle up to the fill line, then pour in a single sachet of our ultra-concentrated powder. Give it a quick shake or stir, and you’re ready to clean.

For older, set-in messes, simply apply a second round of Turfy to the area. For best results, let the formula sit for a few hours before rinsing.

💡Pro Tip: On warmer days or for an initial deep clean, you can cover the treated area with a tarp. This prevents the solution from evaporating and helps our powerful probiotics penetrate deeper for a longer-lasting clean. You can use the sniff test to know when the job is done.

When urine dries, it leaves behind invisible, non-soluble uric acid crystals that retain the odour. These crystals are very difficult to remove and can linger for a long time. Water and most regular cleaners can't break them down, which is why the smell comes back. Only a probiotic formula like Turfy's is designed to eliminate these crystals for good.

Turfy has a mild, fresh fragrance that provides immediate relief from pet odours. Our probiotic cleaner eliminates the stink at its source, not just covering it up, so the scent is a gentle, temporary one that fades as the probiotics do their work.

No, Turfy is not a disinfectant. Disinfectants are chemical substances that kill microorganisms. Our formula contains active, beneficial bacteria that are designed to break down organic matter and eliminate odours. We believe in using friendly microbes for a non-toxic clean.

Yes, absolutely! Turfy is environmentally friendly and non-toxic. Our products are biodegradable and safe to use around your family and pets, and they won’t harm your garden plants or aquatic life.

No, Turfy is not a repellent. Our product is designed to clean and eliminate odours, not to discourage your pets from using the turf. We believe in creating a happy, clean space for your pets to enjoy.

Yes, but it lasts a long time! Our Turfy concentrate powder has an excellent shelf life of 2 years when stored correctly. For best results, keep the powder sachets in a cool, dry place.

All Turfy orders are sent via Australia Post e-Parcel with tracking. For detailed information on delivery times and costs, please see our dedicated Shipping & Delivery page.

Yes. You can add shipping insurance to your order at checkout for a small fee. To learn more about what is covered and how it works, please visit our Shipping Insurance page.